Digital Capture · 1 March 2024 · 7 min read

Digital Twins for Building Management: What, Why, and How

Cutting through the hype — what digital twins actually are, how they're used in practice, and whether your building needs one.

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What is a digital twin?

A digital twin is a virtual replica of your physical building that stays synchronised with reality. Unlike a static BIM model, a digital twin is designed to be updated throughout the building’s lifecycle.

Beyond the marketing hype

Many vendors use “digital twin” loosely. A true digital twin should include:

  • Accurate 3D geometry — Usually from laser scanning
  • Asset data — Equipment specifications, maintenance records
  • Operational data — Live or regularly updated performance metrics
  • Integration capability — Ability to connect with BMS, IoT sensors, CAFM systems

Practical use cases

Facilities Management

Navigate the building virtually, access asset information in context, plan maintenance without site visits.

Retrofit Planning

Understand existing conditions, model intervention options, track performance improvements.

Space Management

Visualise occupancy patterns, plan reconfigurations, manage moves and changes.

Sustainability Reporting

Integrate energy data, track carbon metrics, demonstrate improvement over time.

Do you need a digital twin?

Consider a digital twin if you:

  • Manage a complex building or portfolio
  • Plan significant retrofit investment
  • Need to demonstrate ESG performance
  • Want to reduce reactive maintenance

How Kanna creates digital twins

  1. Capture — LiDAR scanning for accurate geometry
  2. Model — BIM conversion at appropriate LOD
  3. Integrate — Connect with your existing data systems
  4. Deploy — Cloud-hosted platform with training

The result is a living digital asset that grows more valuable over time.

digital twin facilities management asset management